Detailed explanation of reports

The KPI report is an extensive one. You can generate different slices and dices of it, as needed.

Select Participants

Use the 1st section to filter the participants. You can choose to create a report for a specific country, a group of participants, a single person, or even by territory or any other meta tags that your admin has defined.

Select KPI

Select the KPIs, frequency of measurement, and operation in the 2nd section.

For example, you want to see the total number of calls made daily. Then you'd select

KPI = New Leads
Frequency = Weekly
Operation = Sum

Similarly, you can generate a report of average number of calls per month.

User Data Analytics

This shows a bar graph of the user's performance in the selected KPI for a specified time range. For example, this chart shows the average weekly revenue for the last 90 days.

Actual Data

The last section shows the data about the targets assigned and achieved by the user.