How to send an Absent Reminder to Participants by the trainer to Improve Attendance

An Editor who has access to the SmartPaths can send the Absent Reminder to the learners.

  1. Go to EDITOR > LEARNING AND KNOWLEDGE > SmartPaths > View All SmartPaths.
  2. From the list of SmartPaths, locate the one you want to update.
  3. On the particular SmartPath card, click on the 'Batches' button at the bottom right corner. Alternatively, you can click and open a particular SmartPath and then click on the 'View Batches' button at the top right corner of the screen.

  1. It will take you to the batches available for the SmartPath. Click on 'Analytics' icon against the Batch for which you would like to send the Absent reminder.

  1. It will take you to the following page where you can track the SmartPath progress for the selected batch. Scroll down and click on the attendence icon (Manage Attendance) for the learning session you want to send reminders as shown above.

  1. It will take you to the following page, where you can mark attendence and send notification to the absent leaners. Click on 'Send Notification' to send the Absent reminder.

  1. It will take you to the following page where you can send the notification.

Here, you can customise the notification message and select the intended recipients (user/manager) based on attendance status, who have not attended a session. Once configured, the notification can be sent directly to the selected users.

Send to as 'User' will send the notification to selected users and Send to as 'Manager' will send the reminders to the participant's manager.


  1. Now click on Send notification, which will send the notification to the required group of users based on the Status and Send to selected.

You can also send reminders to the participant's manager by selecting the dropdown of Send To Manager and click on Advanced and select the Roles as Manager. Then select the managers from the list and click on 'Send Notification'.